Can Jaguar change a car tyre???

FINAL UPDATE: Told Jag I was stopping payment on the car.

UPDATE: OK day four of Jagate...they actually might not have gotten the wheel off the car...Jaguar has no idea what's going on and it's impossible to get in contact with them.  They returned a call from Tuesday today and had no answers...it's just becoming a fiasco. All this, to change a car tire.

UPDATE: They have the wheel off!!!!! Now $500 for a new tire...shoot me.

UPDATE: Day three of Jagate...still no car, not sure if they have even got my car tire off!

UPDATE on the UPDATE: So finally my car makes it to Manhattan Jaguar, and they do not know if they can get the wheel off, depending on whether they have the right lock lug or not...2 days so far and still unable to change a car tire! Driving me crazy!

UPDATE: Apparently in an hour, they're picking my car up to take it into a garage...still beyond them to change a car tire, they actually have to pick the whole car up? Buy TATA stock now lol.

How was your Sunday afternoon?  So, OK you can file this post under the griping bitching section, but I spent my sunday afternoon trying to change a car tire.  My car, (as you will have obviously realized), has a flat. The Jag comes with fancy wheel locks on it. When i went to change the tire, the fancy wheel lock jack was missing. SO, I call the special roadside assistance number they give you. I am told their roadside assistance people will be there in 45 minutes. Not bad for a Sunday. 2 hours later, they turn up, and it's not even  mechanic, it's some kid, from a company called "Pop A Lock". He has a jack but not a wheel lock jack, and so after now three hours, he leaves unable to change a simple tyre.

WTF!

You would expect, that a simple thing as changing a tire would not stump a company such as Jaguar! You would expect that the roadside assistance that you pay for would actually be a mechanic. You would expect that with their fancy automated call back system, if they say it's going to be 45 minutes, it would be at most an hour!

Anyone want to buy a Jag?